Leading in Childcare, Family, and Housing Law
At Gillian Radford & Co, we want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
You can raise your concerns with the Legal Ombudsman Authority.
If we cannot resolve your complaint, The Legal Ombudsman can help. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
If you would like more information about the Legal Ombudsman, please contact them.